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VENTARA SELECT FAQ

Frequently Asked Questions

Everything you need to know about choosing flooring with Ventara Select.

What is Ventara Select?

Ventara Select is a unique flooring program that gives you a future flooring credit when you purchase qualifying Ventara Select flooring. It is designed to give your flooring purchase value today - and a benefit for tomorrow.

Is Ventara Select a warranty?

No. Ventara Select is a future flooring purchase benefit, not a product or installation warranty. Product and installation warranties remain separate from the Ventara Select program.

Is there a cost to join?

No. There is no separate fee to participate. Your Ventara Select benefit is included with the purchase of qualifying Ventara Select flooring.

Which flooring products qualify?

Only flooring specifically designated as part of the Ventara Select collection qualifies. Your flooring professional can show you the products included in the program.

When can I use my flooring credit?

Your 100% future flooring credit becomes available after five full years from your original purchase date.

How is the credit calculated?

Your future credit equals 100% of the Original Qualifying Purchase Amount shown on your Ventara Select agreement. It is based on the original dollar amount and does not guarantee the same product, square footage, or project cost at redemption.

Where can I purchase Ventara Select flooring?

Ventara Select flooring is available exclusively through participating Ventara Select locations. Visit VentaraSelect.com to find a participating location near you.

How do I register?

You do not have to register. Your qualifying Ventara Select purchase is automatically registered at the time of purchase. Keep your signed agreement and original purchase documentation for your records.

What happens if the product is discontinued?

Your future credit is based on the original dollar amount shown on your Ventara Select agreement and does not guarantee the same product, square footage, or project cost at redemption. It may be used toward a future qualifying Ventara Select purchase.

Are there exclusions?

The Ventara Select benefit applies only to qualifying Ventara Select purchases and is subject to the terms of your Ventara Select agreement. It has no cash value, cannot be exchanged for cash, and cannot be applied to a previous purchase.

Who do I contact with questions?

Contact the participating Ventara Select location where you made your purchase or visit VentaraSelect.com for additional information.

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